Privacy Policy

What Is This Privacy Policy For?

This Privacy Policy applies to this website, thequeensnest.co.uk, operated by The Queen's Nest, and governs the privacy of users who choose to use it.

This policy explains:

• What personal data we collect
• How we use your information
• How we store and protect your data
• Your rights regarding your personal information
• How we comply with applicable UK data protection laws

For more information about our privacy practices, please contact us at info@thequeensnest.co.uk.

The Website

This website and its owners take a proactive approach to user privacy and ensure that the necessary steps are taken to protect the privacy of users throughout their experience on the website.

This website complies with all applicable UK data protection legislation and privacy requirements.

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the website, we collect:

• The data shown in the comments form
• The visitor's IP address
• Browser user agent information

This information is collected to help detect and prevent spam.

An anonymised string (hash) generated from your email address may be provided to the Gravatar service to determine whether you use it. The Gravatar Privacy Policy can be viewed at:

Once your comment is approved, your profile picture may be publicly visible alongside your comment.

Where We Send Your Comment Data

Visitor comments may be checked through an automated spam detection service.

Media

If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS).

Visitors to the website may be able to download and extract location data from images published on the site.

Cookies and Analytics

This website uses cookies to improve the user experience.

Where applicable, users are provided with a cookie consent mechanism during their first visit, allowing them to accept or decline the use of cookies in accordance with current legislation.

External Links

While we aim to provide only quality, safe and relevant external links, users should exercise caution before clicking any external links.

We cannot guarantee or verify the content of external websites.

Users access external links at their own risk, and we cannot be held responsible for any loss, damage or implications resulting from visiting external websites.

Adverts and Sponsored Links

This website may contain sponsored links and advertisements.

These advertisements may be served by advertising partners who maintain their own privacy policies.

Clicking on sponsored advertisements may:

• Redirect you to the advertiser's website
• Use referral tracking systems
• Create cookies for conversion and referral tracking

Users access sponsored links at their own risk.

Social Media Platforms

Communication and engagement through social media platforms associated with this website are subject to the terms, conditions and privacy policies of the respective platform.

Users are encouraged to exercise caution when sharing personal information via social media.

We will never request sensitive personal information through social media platforms and recommend contacting us directly via email or telephone for confidential matters.

This website may include social sharing features that allow content to be shared directly to social media platforms.

Use of these features is entirely at the user's discretion.

Shortened Links in Social Media

Social media platforms often shorten lengthy web addresses (URLs).

While we make every effort to ensure shared links are genuine, users should exercise caution before clicking shortened links.

We cannot be held responsible for any damages or implications arising from visiting shortened URLs.

Contact Information

Contact Forms, Newsletters and Email Correspondence

Users who contact us do so at their own discretion and provide any requested personal information voluntarily.

Personal information submitted through:

• Contact forms
• Email correspondence
• Newsletter subscriptions

is kept secure and confidential until it is no longer required.

All personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection legislation.

How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

Security measures include:

• Secure storage systems
• Regular data backups
• Software updates
• Anti-virus protection
• Ongoing system maintenance

How We Use Your Data

We use information submitted to us to:

• Respond to enquiries
• Provide requested information
• Deliver products and services
• Improve customer service
• Send newsletters where consent has been provided

We may also send marketing communications where:

• You have expressly opted in; or
• You have previously purchased or enquired about products or services that are relevant to the communication.

You may unsubscribe from marketing communications at any time.

How Long We Retain Your Data

Comments

Comments and their metadata are retained indefinitely.

This allows us to recognise and approve follow-up comments automatically.

Registered Users

If you register on our website, we store the personal information contained within your user profile.

Users can:

• View their personal information
• Edit their personal information
• Delete their personal information

Website administrators can also view and edit this information.

Usernames cannot normally be changed.

Your Rights Over Your Data

If you have an account on this website or have left comments, you may request:

• Access to the personal data we hold about you
• A copy of your personal data in a portable format
• Correction of inaccurate data
• Deletion of your personal data where appropriate
• Restriction or cessation of processing
• Transfer of your personal data to another organisation

Please note that certain information may need to be retained for administrative, legal or security purposes.

Complaints

If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.

If you remain dissatisfied after contacting us, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk

Automated Decision Making and Profiling

This website uses Google Analytics to monitor website usage and improve user experience.

Analytics data may be used to understand:

• Visitor behaviour
• Website performance
• Content engagement

No automated decisions are made that have a legal or similarly significant effect on users.

Changes to This Privacy Policy

We regularly review this Privacy Policy and may update it from time to time.

Where appropriate, users will be notified of significant changes.